return policy
Our guarantee:
Thank you so much for your order! We sincerely hope you and your child enjoy your clothes to the fullest! We have taken great care to pack your order neatly and correctly! If you aren't 100% satisfied with any item you receive, you may return it within 14 days of the purchase date and we'll gladly replace it or refund the full cost of the item. ***However, all personalized items are not returnable.***
The return policy for our discounted merchandise is as follows:
Markdowns - merchandise offered at 10-40% off original price may be returned within 10 days for refund of purchase price.
Sale / Clearance - merchandise offered at 50% or more off original price is considered final sale and may not be returned.
Samples - end of season merchandise has been discounted at least 50% and is considered final sale and may not be returned.
Thank you for shopping with Hannah Kate Special Collection!